Will my stone match the sample?
Stone is a natural product and as such it has variations in tone, colour, granularity and pattern. These variations are the source of natural stone’s appeal and beauty. Because of this, a sample may not exactly match a slab or finished product. The samples should give a general idea of the colour, finish and pattern of the stone you choose.
Can my stone be stained, burned or scratched?
For the most part stone is very durable and with proper care it will not stain. Under normal use it is very difficult to burn stone. Softer stones such as marble, limestone or soapstone can be scratched and therefore are not the first choice for countertops. Granite, on the other hand, is very hard and extremely difficult to scratch.
Can my stone chip or crack?
With the right force any stone can be chipped or cracked. Under normal use properly installed stone is very unlikely to chip or crack.
Can my stone be repaired if it gets damaged?
Yes. There are many techniques used to repair and restore natural stone. Stone’s natural variations, veining and random patterns make many of these repairs almost invisible.
Is it normal for my stone to have tiny cracks and pits?
All stones have veining and crystallizations that can appear to be cracks or pits but are actually a natural property of the stone. Stone forms over thousands if not millions of years. These slow processes lead to many variations in structure, colour and pattern. It is precisely these variations that make stone such an appealing material.
How do I remove stains from my stone?
If a stain does appear on your stone there are ways to remove it. The most important step is to identify the type of stain (oil, ink, organic, etc.). Once the type of stain has been determined then the appropriate cleaning product can be used. Please contact us for advice should you need it. Most stone products are sealed just before or just after installation. When properly sealed and cared for, natural stone will resist most stains.
Will seams show?
Stone is shipped to us in slab form. These slabs range in size, the longest being approximately 10 feet. When laying out each job we take great care to minimize the number of seams while trying to balance the economical use of the raw material. Different stones will show seams differently. Generally darker stones show seams less than lighter stones. Stones with small, intricate patterns show seams less than stones with larger, more obvious patterns or veining.